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Guides · 23 October 2026

Pricing repeat CNC orders: what to take off, and what to check again

The buyer wants the same part again, same revision, same quantity. The quick answer is to send last time's price, or last time's price minus the programming. Both can be wrong in either direction, and the second one is often wrong by most of the margin.

What a repeat order does not need

Costs that bought something you still have should not be charged again:

Taking these off is a fair discount that costs you nothing, and saying so on the quote ("programming and fixture from order 2026-0142, not charged again") shows the buyer why the price moved.

What a repeat order still needs

A worked example

An aluminium part, 50 off. The first quote: one hour of setup and a 6-minute cycle at A$120 an hour, 52 blanks (planning for 97% good parts) at A$7.50, 2.5 hours of CAM programming at A$95 (A$237.50) and a A$180 fixture. 10% overhead and 25% margin on cost gave A$42.67 a part.

The buyer orders again a year later. On the first run the setup took 80 minutes and the cycle 7.2 minutes, and the material is now A$8.10 a blank.

Repeat quotePrice per partMargin on actual cost
Same as last timeA$42.6746%
Last time minus programming and fixtureA$31.197%
Requoted from the actual times and today's materialA$36.5825%

The full cost of the repeat order, with the times from the first run and today's material, is A$29.26 a part. Sending last year's price earns a lot on this one, and may lose the order to a shop that knows it no longer pays for programming. Taking the one-off costs off the old estimate looks generous and fair, but it keeps the 6-minute cycle the part never achieved, and leaves 7% margin. Requoting from the actual times gives the margin the shop meant to make, at a price still 14% below the first order.

Check before you copy

  1. Is it the same revision? Compare the drawing revision on the new order with the one you made. A changed tolerance or a new hole is a new job.
  2. Is the program proven? If the first run needed edits at the machine, make sure they were saved back.
  3. Do you still have the fixture and tools? Check the shelf before you take the charge off.
  4. What did the last run take? Setup and cycle per operation, scrap, and any outside processing that came back late or rejected.
  5. Is the quantity the same? If the buyer now wants 20, the setup is spread over fewer parts; price it at the new quantity.

Recording the times that make this possible

Requoting from actuals only works if someone wrote them down. The minimum is setup minutes and run minutes per operation, plus good and scrap counts at the end. A sheet at the machine is enough; what matters is that it is kept with the job, so the next quote can find it.

In Spindlewise, copying a won quote as a repeat order takes off the one-time costs marked "not charged again on repeat orders" and recalculates everything else with today's rates and material prices. Operators log setup and run minutes on a phone at the machine, and once a machine has a few finished jobs the insights page suggests how far its setups and cycles run from the estimates. If you approve the suggestion, the quote editor shows the adjusted times next to each operation on that machine, and you choose whether to use them.